Our Reviews

Ivy became our realtor and stayed in touch with us every step of the way. She sold our house within two months and we were very satisfied. She is a “go-getter”. In fact we were so pleased with her professionalism and effectiveness that we asked her to help us sell our second house!

Danna was instrumental in helping me sell my house in San Miguel. I could always count on her to follow up immediately and have my best interest at heart. Great working with her.

Have worked twice now with Coldwell Banker Smart here in SMA and especially with Fabian Ramirez. He went out of his way to listen to my needs and concerns. I am a single woman without a car, so buses and safety were a big concern. I first bought a small condo in a gated community. Then almost two years ago I bought a larger home. Both times he walked me through the legal and financial parts, which can be confusing and scary to expats. I would highly recommend this company and this realtor for your house hunting needs.

When my wife and I decided to sell our two homes in San Miguel de Allende, we chose Coldwell Banker SMART on a friend’s recommendation. That’s how we met our kind and professional real estate agent Danna Lazcano.
Danna went above and beyond our expectations. Due to her hard work and tenacity, after a little over a year she sold both our homes despite the challenging market! I’m happy to recommend Danna and Coldwell Banker SMART for all your real estate needs.

Ivy was professional, without overpromising, and giving us a serious and realistic assessment of our real estate position. She also went above and beyond in helping us sort out a difficult situation. This led to a quick and satisfying resolution and transactions. It is easy to recommend Ivy as a real estate executive.

Ivy helped sell our San Miguel house; she made the paperwork simple and clear, and she knows the right people to make the transactions painless. She was tactful and yet persistent in a period when the housing market was difficult. In other words, she did a thorough and professional job, and was always trustworthy. We are happy to highly recommend her for any real estate transaction you may have in mind.

Fabian Ramirez is a true professional when it comes to sell your house. It is not only his knowledge about the SAM real estate market but also is deep understanding about the process that helps taking out any possible anxiety one might have buying or selling a home.

Upbeat perseverance with a personal touch would describe working with Ivy in the sale of our casa in San Miguel de Allende. From the first listing meeting to closing Ivy , and her able assistant Maribel Felix, walked us through the various processes, were there for us if we had questions and promptly kept us informed on feedback after each showing. Our timing in placing our casa on the market wasn’t the greatest, but Ivy was our cheerleader at times of slim prospects when we needed positive reinforcement. Having a realtor who was always there for you, and one who interacted with you more as your friend than her client, was priceless. We have highly recommended Ivy to our friends and would not hesitate to recommend her to others.

My husband and I listed our house with Ivy del Pozzo barely a week before Covid-19 closed San Miguel real estate offices. Our plan was to sell our existing house in Colonia San Antonio, find a larger house that would better meet our needs, then relocate permanently from the US to SMA. Given the pandemic, however, it looked like our plan was going to be delayed at least a year. Then again, we’d just met Ivy del Pozzo. While the coronavirus was literally shutting down the world, Ivy remained in constant contact with us; she produced a virtual tour of our house, advertised it, sent us potential buyer comments (good and bad). Six months later, Ivy brought us an offer we couldn’t refuse, along with the buyer’s need for a quick close. Surprised by the speed with which our house had sold, Gerry and I hadn’t given thought to a new home. But Ivy had. All those hours on the phone, all those emails – Ivy had come to know us well. On a very quick trip to San Miguel, Ivy met us armed with a list of nine properties to consider. We bought our dream house that evening. But Ivy del Pozzo is more than a consummate real estate professional; she is a warm, funny, extremely interesting woman with an infectious laugh, whom we are fortunate to call friend.